Clinical Services Administrator - Remote

Overview

The Clinical Services Administrator performs administrative tasks to obtain medical services results for Drug and Occupational Health programs, managing client inquiries and maintaining strong relationships with internal clients.

In Short

• Manage inquiries raised by client-facing teams.
• Handle requests from a dedicated mailbox.
• Release results stuck in various queues.
• Ensure timely management of medical documents.
• Build and maintain client relationships.

Requirements

• High School Diploma or GED required.
• 1-year Client Service/Support experience required.
• Knowledge of US Department of Transportation Drug & Alcohol Regulations preferred.
• Advanced computer skills.
• Ability to meet daily metrics with accuracy.
• Adaptable in a fast-paced environment.
• Ability to work independently.
• Energetic and detail-oriented.
• Team player with collaborative skills.

Benefits

• Remote work opportunity with occasional travel.
• Medical, Vision, Dental, and supplementary benefits.
• 401k with employer match.
• Competitive Paid Time Off (PTO).
• Access to tech and growth opportunities.