Customer Service Agent (m/w/x) - Remote

Overview

As a Customer Service Agent at FINNs Autoabo, you will be the interface between the company and our customers, providing excellent service and support.

In Short

• Act as the main point of contact for customer inquiries.
• Handle phone calls and written tickets.
• Ensure a high level of customer satisfaction.
• Contribute to maintaining top-tier customer service standards.
• Work in a startup environment focused on car subscriptions.
• Collaborate with manufacturers and global investors.
• Support the mission to become a leading provider in Germany.
• Engage with customers to enhance their experience.
• Utilize strong service orientation in daily tasks.
• Be part of a dynamic team in a growing industry.

Requirements

• Strong communication skills.
• High service orientation.
• Ability to handle inquiries efficiently.
• Experience in customer service is a plus.
• Problem-solving skills.
• Team player mentality.
• Adaptability in a fast-paced environment.
• Fluency in German is likely required.
• Willingness to learn and grow.
• Passion for customer satisfaction.

Benefits

• Opportunity to work in a startup.
• Engagement in a mission-driven company.
• Potential for career growth.
• Dynamic work environment.
• Collaboration with industry leaders.
• Flexible working conditions.
• Focus on sustainability and CO2 compensation.
• Supportive team culture.
• Access to training and development.
• Competitive compensation package.