Customer Service Specialist - German - Remote

Overview

We are looking for a dedicated Customer Service Specialist with German who thrives in a dynamic environment and enjoys supporting our Business Partners in the Life Science Industry.

In Short

• Work remotely or in a modern office in Bucharest.
• Handle customer concerns with empathy and provide swift solutions.
• Manage customer cases and ensure timely follow-ups.
• Fluency in German (C1) and English (B2) required.
• Proficiency in ERP/CRM systems, preferably SAP.
• Structured, detail-oriented approach with problem-solving skills.
• Enjoy a balanced work-life schedule with regular business hours.
• Professional growth opportunities available.
• Work from anywhere or join in the office.
• Relaxing office space with amenities when on-site.

Requirements

• Experience in B2B business services, complaint management, or logistics/distribution.
• Strong interpersonal & communication skills.
• Ability to work independently and efficiently in a remote setting.
• Detail-oriented with strong problem-solving skills.

Benefits

• Remote Work Possibility.
• Relaxing Office Space.
• Professional Growth.
• Work-Life Balance.