German Customer Service Specialist - Remote

Overview

Join an international, fast-paced team as a German Customer Service Specialist, providing support to German-speaking customers from the comfort of your home in Portugal.

In Short

• Support German-speaking customers via phone, email, and chat
• Understand customer needs and offer tailored solutions
• Resolve complaints with empathy and professionalism
• Provide an outstanding end-to-end customer experience
• Promote relevant services and offers when appropriate
• 100% remote flexibility (based in Portugal)
• 5-day rotating shifts
• Meal allowance & private health insurance
• A supportive, multicultural work environment
• Clear paths for career development

Requirements

• Native-level or fluent German (spoken & written)
• Intermediate English proficiency
• Previous customer service or sales experience is a strong plus
• Great communication and problem-solving skills
• Must be living in Portugal

Benefits

• Meal allowance & private health insurance
• A supportive, multicultural work environment
• Clear paths for career development