German Customer Service Specialist - Remote

Posted 1 week ago

Customer Service

Full Time

Portugal

Overview

Join an international, fast-paced team as a German Customer Service Specialist, providing support to German-speaking customers from the comfort of your home in Portugal.

In Short

Support German-speaking customers via phone, email, and chat
Understand customer needs and offer tailored solutions
Resolve complaints with empathy and professionalism
Provide an outstanding end-to-end customer experience
Promote relevant services and offers when appropriate
100% remote flexibility (based in Portugal)
5-day rotating shifts
Meal allowance & private health insurance
A supportive, multicultural work environment
Clear paths for career development

Requirements

Native-level or fluent German (spoken & written)
Intermediate English proficiency
Previous customer service or sales experience is a strong plus
Great communication and problem-solving skills
Must be living in Portugal

Benefits

Meal allowance & private health insurance
A supportive, multicultural work environment
Clear paths for career development

CBTalents

CBTalents is an international company that specializes in providing exceptional customer service solutions. With a focus on multilingual support, CBTalents is dedicated to enhancing customer experiences through effective communication and problem-solving. The company values a collaborative and inclusive work environment, offering competitive salaries and benefits to its employees. Based in Northern Portugal, CBTalents embraces the region's rich culture and high quality of life, making it an attractive place for professionals seeking dynamic career opportunities in a rapidly expanding global market.

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