German Customer Service Specialist - Remote

Posted 10 weeks ago

Customer Service

Full Time

Portugal

Overview

Join an international, fast-paced team as a German Customer Service Specialist, providing support to German-speaking customers from the comfort of your home in Portugal.

In Short

Support German-speaking customers via phone, email, and chat
Understand customer needs and offer tailored solutions
Resolve complaints with empathy and professionalism
Provide an outstanding end-to-end customer experience
Promote relevant services and offers when appropriate
100% remote flexibility (based in Portugal)
5-day rotating shifts
Meal allowance & private health insurance
A supportive, multicultural work environment
Clear paths for career development

Requirements

Native-level or fluent German (spoken & written)
Intermediate English proficiency
Previous customer service or sales experience is a strong plus
Great communication and problem-solving skills
Must be living in Portugal

Benefits

Meal allowance & private health insurance
A supportive, multicultural work environment
Clear paths for career development

CBTalents

Cbtalents is a dynamic company specializing in customer service and sales within the travel and tourism industry. With a focus on providing exceptional cruise experiences, Cbtalents is dedicated to helping customers plan their dream vacations. The company offers remote work opportunities, fostering a vibrant and international team environment. Cbtalents is committed to career development and growth, ensuring that employees receive comprehensive training to excel in their roles.

Share This Job!

Save This Job!

Jobs from CBTalents:

French Customer Service Representative

French

Customer Service

Communication Skills

German-Speaking Customer Service Agent

Customer Service

German

Sales

CBTalents