German Customer Service Specialist - Remote

Overview

Join a leading international company as a German Customer Service Specialist, providing exceptional support to customers from the comfort of your home in Portugal.

In Short

• Deliver exceptional support to customers via phone, email, or chat in German
• Resolve product or service-related inquiries and ensure customer satisfaction
• Collaborate with internal teams to troubleshoot and escalate complex issues
• Maintain high-quality service standards
• Work from anywhere in Portugal
• Full-time, shift-based work
• Attractive base salary plus performance bonus
• Daily meal allowance provided via card
• Relocation package available
• Career growth in a dynamic, international environment

Requirements

• Native-level or fluent German
• Good command of English
• Strong communication and interpersonal skills
• Customer-oriented with a can-do attitude
• Willingness to work rotating shifts, including weekends and holidays

Benefits

• Attractive base salary + performance bonus
• Daily meal allowance provided
• Remote-first policy
• Relocation package including flight coverage
• Private room in a shared apartment in Lisbon
• Full training and support provided
• Career growth opportunities
• Dynamic, international work environment
• High performance with a relaxed work-life balance