Client Relationship Manager - FT Professional - Remote

Overview

The Client Relationship Manager is a key account specialist responsible for retaining and growing business in Hong Kong and Greater China, requiring strong negotiation and relationship management skills.

In Short

• Responsible for retention and upselling of existing business.
• Develop annual sales plans for business targets.
• Establish relationships with clients and partners.
• Document sales activity in Salesforce.
• Work closely with Customer Success team.
• Maintain awareness of account health.
• Conduct face-to-face and virtual meetings with clients.
• Provide feedback for product development.
• Plan renewals well in advance.
• Network to find opportunities.

Requirements

• Consultative sales approach to business development.
• Experience in account management and meeting revenue targets.
• Strong influencing and communication skills.
• Ability to work collaboratively in a team.
• Organisational skills and ability to work under pressure.
• Proficient in CRM systems and data analysis.
• Comfortable with professional negotiations.
• Eager to understand the value proposition of the FT.
• High initiative and motivation.
• Willingness to travel for client meetings.

Benefits

• Generous annual leave and medical cover.
• Inclusive parental leave packages.
• Opportunities to give back to the community.
• 50% hybrid working model.
• Flexible working pattern requests accommodated.