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Client Relationship Manager - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Argentina
Client Relationship Management
Communication
CRM
Problem Solving
Customer Satisfaction
Upselling
Cross-selling

Overview

We're seeking a Client Relationship Manager (Remote) who will build strong client relationships and ensure their satisfaction.

In Short

  • Remote position available for candidates in Latin America.
  • Work schedule is Monday-Friday, 9 am - 5 pm EST.
  • Fluent written and spoken English (C1/C2) is required.
  • Main point of contact for clients, ensuring satisfaction.
  • Proactive problem-solving and communication with clients.
  • Build lasting relationships through personalized communication.
  • Collaborate with internal teams to meet client needs.
  • Identify growth opportunities like upselling and referrals.
  • Maintain accurate records in the CRM system.
  • Embrace company values: Action, Care, Outstanding, Dependable, Energy.

Requirements

  • Strong communication skills.
  • Ability to understand client needs.
  • Experience in client relationship management.
  • Problem-solving skills.
  • Experience with CRM software.
  • Ability to work independently and as part of a team.
  • Positive and enthusiastic attitude.

Benefits

  • Opportunity to work with a dynamic remote team.
  • Supportive work environment.
  • Growth opportunities within the company.
Valatam logo

Valatam

Valatam is a dynamic company that specializes in providing bilingual virtual administrative support to various industries across the United States, leveraging talent from Latin America. The company offers a fully remote work environment, focusing on administrative, customer service, and operational tasks. Valatam values its employees by providing benefits such as paid time off for federal holidays, medical insurance stipends, and wellness allowances, fostering a supportive and flexible workplace for its team members.

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