Call Center Agent - Customer Acquisition (m/f/d) - Remote

Overview

We are FINANZCHECK.de – the online credit comparison and go-to place for loans in Germany. We are shaping the digital credit market of the future and were awarded as a Top Employer by Kununu in 2022. Become part of our success story!

In Short

• Be the first point of contact for new customers and responsible for data entry via phone.
• Conduct outbound calls to clarify customer inquiries.
• Analyze customer needs to provide optimal loan offers.
• Work closely with the sales team to transfer customers into the sales process.
• Assist customers with their inquiries and promote collaboration with FINANZCHECK.de.
• Utilize modern communication tools for an efficient workday.

Requirements

• Previous experience in direct customer contact, preferably in sales.
• Strong communication skills and ability to analyze customer needs.
• Fluent in German at a native level.
• Proficient with computers and quick to learn new systems.
• Reliable, independent, and good time management skills.

Benefits

• Motivation rewarded with an uncapped commission salary model.
• Internal career programs, training, and coaching opportunities for professional development.
• Enjoy 100% flexibility to work from home across Germany.
• Fully digital onboarding process with equipment sent before starting.
• 30 days of vacation and additional sick days for parents.
• Partnerships with fitness providers for physical and mental health.
• A commitment to a diverse and inclusive workplace.