IT Manager - Remote

Overview

As an IT Manager, you will lead and manage a team of IT Support professionals. Your primary responsibility will be to oversee the delivery of IT support services, ensuring timely and effective solutions for our organization’s technical needs. From deploying laptops to network configurations, you will play a pivotal role in maintaining and enhancing our offices' IT infrastructure.

In Short

• Lead, manage, and mentor a team of Tech Support staff.
• Manage the deployment, configuration, and maintenance of IT equipment.
• Develop and enforce IT policies and procedures.
• Monitor and optimize IT support processes and systems.
• Keep the infrastructure of worldwide offices operational.
• Maintain an inventory of IT assets and oversee procurement.
• Facilitate communication and collaboration through tools like Slack.
• Support workflow improvements with Jira-related tasks.
• Troubleshoot and maintain office WiFi connectivity.
• Stay updated on emerging IT trends and recommend improvements.

Requirements

• Bachelor’s degree in Information Technology or related field.
• Proven experience as an IT Manager or similar role.
• Strong technical knowledge in IT support operations.
• Desired knowledge of networking principles.
• Experience leading and managing teams.
• Strong problem-solving and decision-making abilities.
• Excellent organizational and communication skills.
• Knowledge of ITIL or similar frameworks is a plus.

Benefits

• Attractive compensation package with potential bonuses.
• Opportunity to impact a high-growth global leader.
• 40% discount on all Fever events and experiences.
• Work in a hybrid home-office setup in Madrid.
• Health insurance.
• Gympass membership.
• English lessons.
• Flexible remuneration with tax exemptions.
• Professional and personal growth opportunities.
• Great work environment with a young, international team.