Clover Hospitality Onboarding Manager - Remote

Overview

The Clover Hospitality Onboarding Manager will lead the onboarding process for new restaurant customers, ensuring they have a seamless experience with Clover's POS systems and digital tools.

In Short

• Lead full installation of Clover POS systems.
• Deliver in-person training for restaurant staff.
• Provide post-implementation support for 30 days.
• Build relationships with restaurant customers.
• Collaborate with Sales and Support Teams.
• Assist with remote configuration and onboarding.
• Share customer feedback with Product Teams.
• 3+ years of experience in POS systems and training.
• Competitive salary and benefits package.
• Field-based role requiring travel.

Requirements

• 3+ years of experience in POS systems and digital tools.
• Experience in leading training sessions.
• Experience in troubleshooting hardware and networking issues.
• Ability to build trust-based relationships.
• Relevant experience in restaurant management preferred.
• 6+ years of experience in restaurant operations preferred.
• CCNA or equivalent networking certification preferred.

Benefits

• Comprehensive health, dental, and vision plans.
• 401(k) with company match.
• Paid parental leave and generous time-off programs.
• Opportunities for career growth and professional development.
• Holistic wellness initiatives and mental health resources.