Remote Otter LogoRemoteOtter

Technical Writer, B2B SaaS - Remote

Posted 21 hours ago
Writing
Full Time
USA

Overview

You will simplify the use and integration of Experian's products by creating valuable content for both developers and everyday users, ensuring our documentation reflects the highest quality and fosters trust.

In Short

  • Work with engineering and product teams to create documentation for new product features, API updates, and integrations.
  • Develop long-term content strategies that organize and make documentation easily discoverable for developers.
  • Ensure content accuracy and clarity by conducting regular content reviews and maintaining high documentation standards.
  • Work with engineering, product, customer support, and other partners to ensure technical content meets the needs of users and developers.
  • Establish writing best practices for internal and external documentation to ensure consistency and usability.
  • Identify areas for improvement in existing content and processes and implement enhancements to improve documentation workflows.

Requirements

  • 5+ years of experience in Technical Writing, especially within B2B SaaS environments.
  • Experience translating complex concepts into concise documentation.
  • Expertise in API documentation and an understanding of software development processes.
  • Proficiency with tools such as Markdown, Git, and JIRA. Experience with modern development workflows and an ability to work within a "docs-as-code" environment.
  • Familiarity with version control systems and CI/CD pipelines.
  • Comfortable collaborating with technical teams, including developers, engineers, and product managers.
  • Experience writing about one or more backend languages like Ruby, Go, Python, PHP, Node, or Java is valuable. The ability to read front-end technologies, such as HTML, CSS, and JavaScript, are a plus.
  • Experience with documentation generation tools and automation, and experience using AI tools to help identify changes, drift, and errors in documentation.
  • An understanding of user experience principles, content design, and accessibility in technical writing.
  • Experience with large-scale information architecture projects.
  • Experience learning new technologies and documenting the latest software products.

Benefits

  • Great compensation package and bonus plan.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Flexible schedule, ability to work remote, hybrid or in-office.
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
  • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.
Experian logo

Experian

Experian is the world's leading global information services company, dedicated to empowering consumers and clients to manage their data with confidence during significant life events such as buying a home, a car, or sending a child to college. With a workforce of 20,000 people across 44 countries, Experian invests in new technologies and ideas to help clients make informed decisions, access financial services, and prevent identity fraud. Recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the World's Most Innovative Companies by Forbes Magazine, Experian prioritizes a people-first culture that emphasizes diversity, equity, and inclusion.

Share This Job!

Save This Job!

Similar Jobs:

Xator

Technical Writer - Remote

Xator

6 days ago

Join Parsons as a Technical Writer to create compelling proposal content and collaborate with a talented team.

USA
Full-time
Writing
$26.59 - $46.54/hour
DomainTools logo

Technical Writer - Remote

DomainTools

4 weeks ago

Join DomainTools as a Technical Writer to develop and refine product and internal documentation while collaborating with engineering teams.

USA
Full-time
Writing
SureCo logo

Technical Writer - Remote

SureCo

6 weeks ago

Join SureCo as a Technical Writer to document and maintain knowledge across our organization.

Worldwide
Full-time
Writing
$100000 - $130000/year

S.B.S.S

Technical Writer - Remote

Strategic Business Systems (SBS)

7 weeks ago

SBS is looking for a Technical Writer for a 6-month contract to produce and publish essential technical documents.

Worldwide
Contract
Writing
Fusemachines logo

Technical Writer - Remote

Fusemachines

7 weeks ago

Join Fusemachines as a Technical Writer to create detailed technical documentation in a remote full-time role.

Worldwide
Full-time
Writing