Quality Assurance Specialist I - Remote

Overview

The QA Specialist I will ensure that the Implementation Support Teams follow the established protocols and standards, delivering quality assurance testing to ensure high standards of service.

In Short

• Oversee and refine QA testing processes.
• Review implementation and support services provided by teams.
• Respond to internal and external requests in ticket tracking systems.
• Analyze client change requests related to products.
• Assess logical expressions and data integrations.
• Maintain records of compliance reviews and QA testing results.
• Participate in internal meetings.
• Follow protocols and overall rules for the team.

Requirements

• Experience with quality assurance or automated testing.
• Experience in healthcare can be helpful.
• Independent problem-solving and self-direction.
• Ensure accuracy while addressing tasks.
• Proficiency in English.
• Familiarity with Microsoft Excel.
• Familiarity with Visio and flowchart logic.
• Familiarity with Boolean logical expressions.

Benefits

• Medical, life and dental insurance.
• Flex Work/Work from home.
• Paid time off.
• Annual Performance Bonus.
• Education Reimbursement.
• Family Bonding.
• Bereavement Leave.
• Referral Program.