Remote Otter LogoRemoteOtter

Provisioning Coordinator - Remote

Posted Yesterday
Customer Service
Full Time
CA, USA

Overview

Join our team as a Provisioning Coordinator! This role is critical in executing, managing, and submitting power of attorney documentation and client data operations.

In Short

  • Responsible for power of attorney documentation management.
  • Maintain address of record and SIDES documentation.
  • Resolve delays in the POA process.
  • Oversee daily operations related to client data management.
  • Communicate with internal staff and state agencies.
  • Provide status updates for audit resolutions.
  • Track tasks and follow up on alerts.
  • Work closely with clients and team members.
  • Self-motivated with minimal supervision needed.
  • Flexible work environment, remote or hybrid options available.

Requirements

  • 3+ years of experience in Unemployment Insurance POAs.
  • Knowledge of PEO POAs is a plus.
  • Strong task tracking and problem-solving skills.
  • Experience with contact and data management systems.
  • Exceptional interpersonal and team collaboration abilities.
  • Experience in Microsoft Office Suite, including Word and Excel.
  • Ability to maintain complex spreadsheets.
  • Self-motivated with minimal supervision needed.
  • Strong communication skills.
  • Detail-oriented and organized.

Benefits

  • Great compensation package and bonus plan.
  • Core benefits, including medical, dental, and vision.
  • Matching 401K.
  • Flexible time off, including volunteer time off.
  • 12 paid holidays.
  • Award-winning workplace culture focused on DEI.
  • Opportunities for professional development.
  • Work-life balance initiatives.
  • Collaborative and inclusive work environment.
  • Recognition for employee contributions.
Experian logo

Experian

Experian is the world's leading global information services company, dedicated to empowering consumers and clients to manage their data with confidence during significant life events such as buying a home, a car, or sending a child to college. With a workforce of 20,000 people across 44 countries, Experian invests in new technologies and ideas to help clients make informed decisions, access financial services, and prevent identity fraud. Recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the World's Most Innovative Companies by Forbes Magazine, Experian prioritizes a people-first culture that emphasizes diversity, equity, and inclusion.

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