Provisioning Coordinator - Remote

Overview

The Provisioning Coordinator provides support to the Sales and Post Sales teams, overseeing the successful completion of licensing processes and assisting with contract review and provisioning licenses to partners.

In Short

• Provides support to cross-functional teams with high attention to detail.
• Processes sales contracts and keeps accurate records of licenses.
• Manages license applications, renewals, and cancellations.
• Resolves issues or discrepancies related to licensing.
• Responds to licensing inquiries and issues.
• Conducts account research and analysis.
• Maintains database integrity through standard processes.
• Cross-trains with team members for workload management.

Requirements

• Ability to perform routine situations with moderate supervision.
• Excellent customer service skills.
• Strong team player with collaborative relationship-building skills.
• Knowledge of billing and contract terms.
• Ability to work under firm deadlines.
• Ability to multi-task and adapt to changes.
• Ability to work independently and as part of a team.
• Communication skills for diffusing situations.
• Knowledge of Microsoft Office programs.

Benefits

• Inclusive and positive company culture.
• Opportunities for professional growth.
• Supportive team environment.
• Flexible work arrangements (Onsite/Hybrid/Remote).
• Equal opportunity employer.