Client Services Analyst - Remote

Overview

The Client Services Analyst at Experian will collaborate with various teams to define process requirements, manage projects, and provide technical support while fostering strong client relationships.

In Short

• Collaborate with internal and external groups to define process requirements.
• Utilize tools to interpret orders and initiate production processes.
• Estimate project timelines and monitor job accuracy.
• Develop custom project code and write SQL scripts and SAS programs.
• Troubleshoot and enhance programs while providing technical support.
• Analyze client data and drive improvements in system efficiency.
• Mentor team members and supervise project resources.
• Build strong client relationships and support pre-sales activities.
• Stay updated on new technologies and contribute to product documentation.

Requirements

• Bachelor's degree or equivalent experience in Computer Programming/Analyst.
• 4 years experience in a computing environment.
• Previous Experian technical experience is helpful.

Benefits

• Medical, Dental, Vision insurance.
• Life insurance and disability insurance.
• 401K with employer match.
• Paid time off and sick leave.
• Remote work environment.