Client Implementation Manager - Hybrid Contract - Remote

Overview

The Client Implementation Manager is responsible for leading our clients through the successful migration and adoption to an updated product API service, ensuring minimal disruption and maximum value delivery.

In Short

• Lead end-to-end client migrations to enhanced API platform.
• Engage with client technical teams to understand integration requirements.
• Translate complex technical concepts into clear plans for stakeholders.
• Coordinate cross-functional teams to deliver implementation milestones.
• Manage project timelines, risks, and dependencies.
• Facilitate client onboarding sessions and post-implementation reviews.
• Champion continuous improvement using client feedback.
• Strong understanding of API technologies and data integration.
• Experience managing multiple concurrent technical migrations.
• Ability to communicate technical documentation effectively.

Requirements

• Experience in project planning and risk management.
• Strong cross-functional collaboration skills.
• Ability to manage expectations professionally.
• Experience with enterprise clients is highly regarded.
• Commitment to innovation, integrity, and inclusion.
• Passion for solving problems and delivering meaningful outcomes.

Benefits

• Work-life balance and development opportunities.
• Recognition and wellness programs.
• Diversity and inclusion initiatives.
• Collaborative team culture.
• Opportunity to work with advanced technologies.