Remote Otter LogoRemoteOtter

Business Process Consultant - Remote

Posted 22 hours ago
All others
Full Time
USA

Overview

The Business Process Consultant will partner with Operations leaders to drive operational excellence through structured process analysis and optimization.

In Short

  • Conduct end to end process assessments and document workflows.
  • Analyze data to identify bottlenecks and performance gaps.
  • Facilitate discovery sessions with SMEs and teams.
  • Develop actionable improvements and streamline workflows.
  • Identify AI enabled process improvements.
  • Build business cases and ROI models.
  • Design future state processes and governance models.
  • Support change management through stakeholder alignment.
  • Reports to the Director of Strategic Operations.

Requirements

  • Bachelor's degree in related field.
  • 5+ years in process improvement roles.
  • Experience with KPIs and performance analysis.
  • Familiarity with Lean, Six Sigma, or DMAIC methodologies.
  • Experience in global organizations.
  • Exposure to automation tools.
  • PMP or equivalent certification.
  • Experience in regulated environments.

Benefits

  • Great compensation package and bonus plan.
  • Core benefits including medical, dental, vision, and 401K.
  • Flexible work environment.
  • Flexible time off including volunteer time off.
  • Explore all our exciting benefits online.
Experian logo

Experian

Experian is the world's leading global information services company, dedicated to empowering consumers and clients to manage their data with confidence during significant life events such as buying a home, a car, or sending a child to college. With a workforce of 20,000 people across 44 countries, Experian invests in new technologies and ideas to help clients make informed decisions, access financial services, and prevent identity fraud. Recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the World's Most Innovative Companies by Forbes Magazine, Experian prioritizes a people-first culture that emphasizes diversity, equity, and inclusion.

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