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Customer Service Representative - IT Support - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide

Overview

The exciting GmbH is a Europe-wide dialogue and service center specializing in high-quality dialogue measures across various industries. With decades of experience, exciting GmbH is one of the leading providers in comprehensive sales support, handling all forms of communication, whether written, by phone, chat, or social media.

In Short

  • Responsible handling of customer inquiries via phone and written communication with a focus on IT, networking, and IT support
  • Friendly and competent customer advice
  • Development of problem solutions
  • Independent work in a motivated international team

Requirements

  • Friendly and professional communication in writing and speech
  • Empathy and patience
  • Flexible, reliable, and committed
  • Degree in Computer Science or a related field
  • Solid networking knowledge, VoIP knowledge
  • English skills are an advantage

Benefits

  • Professional training and regular workshops
  • Long-term exciting career and development opportunities in a flat hierarchy
  • Flexible working time models in full-time and part-time for an excellent work-life balance
  • Home office options
  • Private health insurance

Translated from German

excitingag logo

excitingag

Exciting AG is an innovative dialogue and service center with over 10 years of experience, specializing in high-quality communication solutions across various industries. As one of the leading providers of comprehensive sales support, the company excels in managing customer interactions through multiple channels, including telephone, email, chat, and social media. Exciting AG fosters a motivated team environment and offers flexible working arrangements, making it an attractive workplace for individuals seeking new challenges and career development opportunities.

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