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Customer Service Representative - Dutch or Danish Speaking - Remote

Posted 4 weeks ago
Customer Service
Full Time
Greece, Morocco, Serbia

Overview

The Customer Service Representative will provide support for customer inquiries in Dutch or Danish, ensuring customer satisfaction through effective communication.

In Short

  • Provide support for all customer inquiries via telephone and e-mail
  • Document results from conversations properly
  • Ensure customer satisfaction through service
  • Provide product and service information to customers
  • Stay updated on services, policies, and processes
  • Work independently while being a team player

Requirements

  • Enjoy working with customers over the phone
  • Fluent in Dutch or Danish
  • Very good written and spoken English and/or German
  • Strong customer and service orientation
  • Flexible, reliable, and committed

Benefits

  • Professional induction and regular training
  • Long-term career and development opportunities
  • Attractive working schedules for work-life balance
  • Private health insurance
  • Possibility to work mostly from home
  • Competitive vacation allowance
excitingag logo

excitingag

Exciting AG is an innovative dialogue and service center with over 10 years of experience, specializing in high-quality communication solutions across various industries. As one of the leading providers of comprehensive sales support, the company excels in managing customer interactions through multiple channels, including telephone, email, chat, and social media. Exciting AG fosters a motivated team environment and offers flexible working arrangements, making it an attractive workplace for individuals seeking new challenges and career development opportunities.

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