Danish Speaking Customer Service Representative - Remote

Overview

Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.

In Short

• Provide exceptional customer support in both English and Danish.
• Utilize various communication channels such as emails, chats, and phone calls.
• Deliver prompt and accurate resolutions to customer inquiries.
• Collaborate with team members to create a seamless customer experience.
• Adhere to company policies and procedures.

Requirements

• Verbal and written communication in Danish and English.
• Strong Microsoft Office knowledge.
• Background in customer service.
• Multi-tasking and time management skills.

Benefits

• Wellbeing allowance per year.
• Work from home allowance.
• Hybrid model.
• 2 weeks of remote work (abroad).
• Enhanced leave of absence options.
• Private Health Insurance.
• Optional Pension Plan.