Danish Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is excited to offer Danish Speaking Jobs for candidates looking to work remotely from anywhere in the world! In this versatile role, you will engage with our Danish-speaking clients, providing top-notch support and assistance across various channels. This position allows for flexibility and the opportunity to contribute to a global team while delivering exceptional service. If you are fluent in Danish and passionate about client relations, this could be the perfect opportunity for you!

In Short

• Provide high-quality customer service to Danish-speaking clients through phone, email, and chat.
• Identify and assess customer needs to achieve satisfactory solutions and outcomes.
• Document all interactions accurately and maintain updated records in our systems.
• Collaborate with team members to improve service delivery and strengthen client relationships.
• Stay informed about company products, services, and industry trends to provide relevant assistance.
• Participate in team meetings and training sessions to enhance skills and service quality.
• Collect client feedback and contribute to process improvements for better service delivery.

Requirements

• Fluency in Danish.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Experience in customer service is a plus.
• Proficiency in using computer systems and software.

Benefits

• Work remotely from anywhere in the world.
• Flexible working hours.
• Opportunity to be part of a global team.
• Training and development opportunities.
• Competitive compensation.