Bilingual Care Coordinator RN (Spanish) - Remote

Overview

Evry Health is seeking a tech-savvy and bilingual (English/Spanish) Nurse to join our team for Care Coordination. As a Care Coordinator, you will work with members to improve their wellness and engage with our health plan's benefits.

In Short

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Use negotiation and motivational interviewing techniques to increase engagement.
• Pro-active and reactive support for members through outbound phone/email/text outreach.
• Employ active listening & motivational interviewing skills to build patient trust.
• Effectively excel in a virtual work environment through active participation.
• Accurately track and document work on internal software tools.
• Consult with supervisors and medical directors as needed.
• Manage escalations within the department effectively.
• Assist with coding, medical records/documentation, and claim denials.
• Interact with external facilities or providers to gather clinical information.

Requirements

• 1-2 years of experience working at a health plan.
• 3-5 years of nursing experience in a clinical setting.
• Fluency in conversational Spanish is required.
• Current, unrestricted Texas nursing license or Compact License.
• Diploma from an accredited school/college of nursing.
• Working knowledge of medical and insurance terminology.
• Experience in cardiology/pulmonology, women’s health, or primary care.
• Experience in telephonic outreach and education.
• Innovative spirit with a passion for healthcare improvement.
• Bonus: Familiarity with Salesforce/Healthcloud/CareIQ.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous time off/vacation.
• Professional development opportunities.
• Flexible and remote work environment.