Bilingual Care Coordinator - Remote

Overview

Are you passionate about helping people navigate their healthcare journey? Do you thrive in a dynamic environment where you can make a real difference? We are seeking a bilingual Care Coordinator who is fluent in both Spanish and English to join our team. Be part of a mission-driven organization dedicated to improving patient outcomes and providing exceptional care.

In Short

• Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans — in both English and Spanish.
• Answer patient inquiries related to appointments, medical services, and treatment options with empathy and professionalism.
• Ensure that all patient information and communications are accurately documented in our healthcare system.
• Act as a liaison between patients, insurance providers, and medical teams to facilitate seamless care delivery.
• Collaborate with healthcare professionals to develop personalized care plans for patients.
• Continuously monitor patient progress and provide ongoing support, addressing any concerns or obstacles that arise.
• Provide translating services between the patient and provider during initial consultations as needed.

Requirements

• Previous experience in a healthcare setting, preferably in a care coordination, patient support, or administrative role.
• Fluency in both Spanish and English is required.
• Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.
• Strong organizational skills and attention to detail to manage multiple tasks and priorities.
• Proficiency in using healthcare management software or similar systems.
• Ability to work independently and as part of a multidisciplinary team.
• A positive attitude, empathy, and a genuine passion for helping others.

Benefits

• Flexible remote schedule.
• Opportunity to make a meaningful impact on patients’ lives.
• Join a mission-driven, innovative team dedicated to revolutionizing skincare.