Associate Director, Market Operations - Remote

Overview

The Associate Director, Market Operations plays a crucial role in supporting the Market leadership team and ensuring the efficiency of operations within the healthcare sector.

In Short

• Client-facing position focusing on operations management.
• Supports Market leadership with prioritization and project execution.
• Ensures compliance with contractual requirements and client SLAs.
• Collaborates with operational teams and facilitates cross-departmental activities.
• Develops external-facing content and communication.
• Conducts root cause analysis for operational efficiency.
• Leads operational meetings and provides project updates.
• Implements innovative methods to achieve Market Operations goals.
• Requires a Bachelor’s degree; Master’s preferred.
• 3+ years of experience in project management within the US healthcare sector.

Requirements

• Intermediate proficiency in data manipulation and project management software.
• Exceptional communication and stakeholder management skills.
• Strong problem-solving skills in a fast-paced environment.
• Ability to manage multiple priorities effectively.
• Proven track record of delivering projects on time and within budget.

Benefits

• Opportunity to work in a mission-driven organization.
• Support for career growth and development.
• Recognition for contributions to workplace equality and community service.
• Flexible work-from-home arrangements.