Supervisor, Program Management - Remote

Overview

The Supervisor is responsible for the day to day operations for a team of employees, ensuring compliance with key performance indicators and maintaining high levels of customer and client satisfaction.

In Short

• Manage team operations and performance
• Hire and train team members
• Develop policies and procedures
• Ensure compliance with client contracts
• Engage employees to maximize performance
• Monitor key performance indicators
• Resolve employee issues
• Adapt to a fast-paced environment
• Interface with clients regarding operational performance
• Promote teamwork and collaboration

Requirements

• GED/High School Diploma and 10 years’ experience or Associate’s Degree and 8 years’ experience
• Proficiency in Microsoft Office Suite
• Experience in managed care and medical billing
• Strong communication skills
• Problem-solving abilities
• Ability to work with multiple stakeholders
• Flexible working hours

Benefits

• Inclusive workplace culture
• Opportunities for professional development
• Commitment to diversity and equity
• Supportive team environment
• Focus on improving patient lives