Supervisor Case Management - Remote

Overview

The Supervisor Case Management role at Ochsner Health involves direct supervision of registered nurse case managers and social workers, ensuring compliance with organizational standards and enhancing team cohesion.

In Short

• Supervise case management staff and oversee patient care coordination.
• Ensure compliance with organizational standards and training of new staff.
• Utilize performance management information to align staff with goals.
• Provide oversight of onboarding and annual performance evaluations.
• Foster a team-oriented environment focused on customer satisfaction.
• Facilitate leadership meetings within the department.
• Evaluate patient care data for compliance with clinical guidelines.
• Manage conflict resolution and problem-solving within the team.
• Maintain knowledge of relevant laws and regulations.
• Contribute to a culture of ethical behavior and compliance.

Requirements

• Bachelor’s degree in nursing or healthcare discipline; MSW preferred.
• 3 years of case management experience with RN or MSW license.
• Leadership experience in a hospital setting preferred.
• Current RN or MSW license required.
• Strong communication and computer skills.
• Ability to analyze financial statements and manage budgets.
• Skills in conflict resolution and problem-solving.
• Commitment to teamwork and customer satisfaction.
• Knowledge of the welfare system.
• Ability to adapt to various patient populations.

Benefits

• Opportunity to make a difference in patient care.
• Supportive work environment focused on professional growth.
• Access to ongoing training and development programs.
• Comprehensive benefits package.
• Recognition as a leading employer in healthcare.
• Commitment to diversity and inclusion in the workplace.
• Engagement in community health initiatives.
• Access to resources for employee wellness.
• Participation in a respected healthcare organization.
• Work-life balance initiatives.