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Solution Consultant - Remote

Posted 18 weeks ago
Project Management
Full Time
Hungary

Overview

Infinite Blue (an Everbridge company) is the leading platform for resilience, business continuity and disaster recovery planning and response. We are in search of a Solution Consultant to join our expanding Professional Services team. This is a remote, home-based position that can be based anywhere in Hungary.

In Short

  • Provide high quality onboarding and implementation of Infinite Blue applications to new customers.
  • Lead project design, initiation, and deployment of software and support to customers.
  • Collaborate with internal, external and customer teams to deliver high quality solutions.
  • Implement and document customizations and configurations of the IB platforms and applications.
  • Conduct root cause analysis and troubleshooting on customer issues and provide solutions.
  • Provide training to customers as required to improve successful adoption.

Requirements

  • 2-3 years of technical project management experience or technical customer support experience
  • Strong customer service and organizational skills
  • Strong problem resolution and decision-making skills
  • Good troubleshooting and multi-tasking skills
  • Knowledge of relational databases, HTML, JavaScript a plus
  • Must have excellent communication skills

Benefits

  • Comprehensive healthcare coverage
  • Life & Total Permanent Disability Insurance
  • Cafeteria Plan
Everbridge logo

Everbridge

Everbridge is a fast-growing global leader in SaaS-based critical communications and enterprise safety solutions. The company is dedicated to helping people stay safe and businesses remain operational during critical events, such as natural disasters and cyberattacks. With a focus on expanding its Critical Event Management (CEM) platform, Everbridge offers a dynamic work environment where employees can make a real-world impact. The team is passionate and dedicated, ensuring that contributions directly save lives and protect communities.

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