Senior Software Engineer - Telemetry Services - Remote

Overview

We are seeking an experienced Senior Software Engineer to join our team in developing and maintaining the Esri telemetry service. This service is used across most ArcGIS products to track user interactions and performance, which is then available to organizations to monitor the use and effectiveness of their information sharing.

In Short

• Manage and develop high-performance telemetry data collection and processing services
• Develop and maintain client libraries, web components, and backend services using Node.js and TypeScript
• Integrate and maintain AWS-based infrastructure for scalable data processing
• Implement data visualization solutions using tools like Grafana and custom dashboards
• Write Python scripts for data analysis and automated processing tasks
• Collaborate with cross-functional teams to gather requirements, drive decisions, and deliver efficient solutions

Requirements

• 5+ years experience in building production web libraries and services in TypeScript, JavaScript, and Node.js.
• Experience building web components and working in modern web application frameworks and build systems
• Applied knowledge of testing frameworks and CI/CD practices to ensure high-quality, well-maintained code
• Strong, creative problem-solving abilities and comprehensive systems thinking
• Excellent communication building collaboration across distributed teams and documentation skills so that your work is delightful to use by other engineers
• Ability to work independently and lead technical initiatives in agile scrum teams
• Bachelor’s degree in software engineering, Computer Science or STEM-related field

Benefits

• Industry-leading health and welfare benefits including medical, dental, and vision
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth