Product Engineer - Remote

Overview

Join a new team of highly talented individuals as a Product Engineer for ArcGIS Knowledge, a new capability across the ArcGIS platform. Knowledge graphs leverage the combined power of ArcGIS and graph databases to perform new types of analysis. You will help create a new way of analyzing patterns of life and spatial data together in ArcGIS. If you’ve worked with connected data problems, semantic and graph engines, or link analysis, we’d like to talk to you!

As a Product Engineer on the ArcGIS Knowledge team, you are responsible for understanding and communicating the functionality as it is used in ArcGIS Pro, ArcGIS Enterprise, and Web GIS. You will be responsible for writing reference documentation for ArcGIS Knowledge in the help systems for ArcGIS Enterprise, ArcGIS Pro, Knowledge Studio, developer APIs, and the ArcGIS Pro SDK. You will participate in design discussions and reviews of new functionality, perform ad-hoc and holistic testing, find relevant and interesting data sets, and build viable knowledge graph examples.

Your participation in the development and testing process and discussions with team members will let you document new functionality using our content management system. This will involve writing new content and updating existing help topics. You will also help maintain and certify existing help topics. You will identify topics that can benefit from textual or graphic examples, and collaborate with team members to build those examples.

The ArcGIS Knowledge capability is available across ArcGIS, which includes ArcGIS Pro, Web, and ArcGIS Enterprise products. Learn more about what our team is working on: https://www.esri.com/en-us/arcgis/products/arcgis-knowledge/overview

In Short

• Work with software engineers in the ArcGIS Pro and ArcGIS Enterprise teams to envision, design, build, test, release, and support the ArcGIS Knowledge product
• Design and write conceptual and workflow documentation for knowledge graphs in ArcGIS
• Use the content management system to write new help topics and update existing help topics for ArcGIS Pro, ArcGIS Enterprise, Knowledge Studio, the developer APIs, and the ArcGIS Pro SDK
• Work with users and industry experts to identify user requirements and customer workflows
• Play a major part in the development process by helping to determine product quality and release readiness
• Grow your skillset in an environment that rewards professional development

Requirements

• 2+ years of experience with the ArcGIS platform or related GIS products
• Experience writing technical documentation for commercial software products
• Experience communicating complex technical information to diverse audiences in varied written and verbal formats
• Ability to learn and build software products
• Ability to analyze problems and describe solutions
• Ability to manage priorities and tasks as needed in a fast-paced work environment
• Superior initiative and ability to work effectively both in a team environment and independently
• Bachelor’s in Geography, GIS, Data Science, or related field

Benefits

• Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.