Marketing Account Manager - Remote

Overview

We are seeking a Marketing Account Manager to work from home for an advertising agency in the USA, responsible for managing client accounts and ensuring successful delivery of solutions.

In Short

• Lead point of contact for customer account management.
• Build and maintain strong client relationships.
• Plan and oversee tasks with cross-functional teams.
• Communicate project strategy and deliverables.
• Ensure timely delivery of solutions according to customer needs.
• Develop new business with existing clients.
• Forecast and track key account metrics.
• Prepare reports on account status.
• Collaborate with sales team to identify growth opportunities.
• Assist with client requests and issue escalations.

Requirements

• Minimum 3 years of experience in account management.
• Solid experience with CRM software.
• Experience delivering client-focused solutions.
• Ability to manage multiple projects with attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration or relevant field.

Benefits

• Work from home flexibility.
• Opportunity to work with a dynamic team.
• Professional development opportunities.
• Competitive salary and benefits package.