Remote Otter LogoRemoteOtter

Bilingual Customer Service Representative (French & English) - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

We are seeking a bilingual (French & English) Customer Service Representative to join our remote team, providing excellent service and support to our customers.

In Short

  • Greet and assist customers in a professional and friendly manner
  • Answer and direct incoming calls and messages
  • Respond promptly to inquiries via phone
  • Maintain a positive, empathetic, and professional attitude in all interactions
  • Handle basic administrative tasks such as processing forms, applications, and requests
  • Coordinate and communicate with team members to ensure smooth operations
  • Work schedule includes rotating shifts from Monday to Friday
  • Training will be provided
  • Fluency in both French and English is mandatory

Requirements

  • Bilingual in French and English
  • Excellent communication skills
  • Ability to handle customer inquiries professionally
  • Basic administrative skills
  • Availability for rotating shifts

Benefits

  • Work-from-home position
  • Training provided
  • Supportive team environment

ES

ES

ES is a dynamic and customer-focused company specializing in the automotive industry. With a commitment to providing exceptional service, ES seeks to enhance the car-buying experience through effective communication and relationship-building. The company operates remotely, allowing for flexible work arrangements, and values bilingual capabilities, particularly in French and English, to better serve a diverse clientele. ES emphasizes training and development, ensuring that its team members are well-equipped to meet and exceed sales targets while maintaining strong customer relationships.

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