Account Manager - CRM Marketing - Remote

Overview

This role is part of our eBay Inhouse team, where you will be employed by DEPT® and embedded into eBay's CRM team. As an Account Manager, you’ll work closely with eBay to deliver impactful marketing campaigns that drive engagement and conversion.

In Short

• Implement and manage CRM marketing initiatives.
• Oversee campaigns from creative brief to execution.
• Handle all operational aspects of campaign set-up and delivery.
• Monitor and evaluate the effectiveness of CRM activities.
• Provide detailed performance reports and insights.
• Act as the main point of contact for eBay’s CRM needs.
• Collaborate with the creative team to develop engaging assets.
• Assist with various ad-hoc operational tasks.

Requirements

• Experience managing end-to-end CRM-driven digital campaigns.
• Understanding of data-driven CRM marketing.
• Excellent communication skills.
• Expertise in writing clear, actionable creative briefs.
• Ability to manage multiple projects simultaneously.
• Flexibility to adapt to evolving plans.
• Highly organised with a keen eye for detail.
• A proactive, self-starting attitude.
• Results-oriented with a strong drive to deliver.

Benefits

• 15 days paid holiday per year.
• Mental health support.
• A flexible, hybrid working policy.
• Opportunities for training and development.
• Buddy Program for new employees.
• Work with a variety of clients across industries.
• Support for personal and professional growth.