Client Services Executive (Contractor) - Remote

Overview

We are looking for a Client Services Executive to join our client’s dynamic and fast-growing team. This is a key role in delivering seamless, world-class service experiences to high-end B2B clients across the globe. The position requires working remotely and aligning with US time zones, including availability during evenings and weekends as part of scheduled shifts.

In Short

• Serve as the main point of contact for B2B clients.
• Manage chauffeur service and luxury car rental bookings.
• Ensure high-quality service and client satisfaction.
• Proactively resolve service issues.
• Prepare customized proposals and presentations.
• Collaborate with internal teams for seamless service delivery.
• Adhere to US business hours, including evenings and weekends.

Requirements

• Minimum of 3 years in a customer-facing role.
• Experience with high-end or luxury clientele.
• Exceptional verbal and written communication skills in English.
• Strong customer service orientation.
• Highly detail-oriented and analytical.
• Comfortable with technology and software platforms.
• Able to work under pressure and meet deadlines.
• Entrepreneurial approach and independent work style.
• Strong team player with a collaborative mindset.

Benefits

• Dynamic and fast-growing team environment.
• Opportunity to work with high-profile clients.
• Remote work flexibility.
• Access to cutting-edge technology.
• Commitment to innovation and quality.