Senior Account Manager - Remote

Overview

Senior Account Managers provide high-quality service to our Clients and Account Executives. They work to ensure satisfaction by balancing the quality of service and speed of response. In this role, the Senior Account Manager will support Senior Executives in the administration of policies, coordination of billing/payment, processing applications and other administrative duties and projects as assigned.

In Short

• Provide high-quality service to clients and account executives.
• Support Senior Executives in policy administration.
• Coordinate billing and payment processes.
• Process applications and manage administrative duties.
• Handle large accounts for clients with urgency and accuracy.
• Collaborate with team members to ensure client satisfaction.
• Maintain current schedule and policy records.
• Generate and update insurance schedules and documents.
• Engage with clients and underwriters for policy changes.
• Participate in professional growth and development opportunities.

Requirements

• 2-3+ years of experience in commercial insurance brokerage.
• Licensed in Property & Casualty (P&C).
• Strong computer skills including MS Office, Excel, and PowerPoint.
• Detail-oriented with excellent organization skills.
• Ability to manage multiple responsibilities effectively.
• Strong sense of urgency and thoroughness.
• Team player with a customer service focus.
• Active listening and communication skills.
• Self-starter with a positive attitude.
• Ability to handle pressure and maintain composure.

Benefits

• Generous Paid Time Off (PTO) and leave options.
• Employee referral bonus program.
• Professional growth and development opportunities.
• Comprehensive benefits including medical, dental, and vision insurance.
• 401(k) matching and wellness programs.
• Unique benefits such as pet insurance and legal planning.
• Employee recognition programs.
• Supportive work culture promoting collaboration.
• Charitable efforts and community involvement.
• Inclusive work environment valuing diversity.