Commercial Lines Account Manager - Remote

Overview

As a Commercial Lines Account Manager, you will help manage a book of commercial lines clients, providing superior customer service to all clients, carriers, and producers.

In Short

• Manage a book of commercial lines clients.
• Provide superior customer service to clients, carriers, and producers.
• Respond promptly to client inquiries via phone, mail, and e-mail.
• Maintain proper file documentation in Sagitta and Image Right.
• Process applications, policy changes, renewals, and cancellations.
• Review client exposures and recommend appropriate products.
• Assist with the solicitation of new accounts and retention of existing accounts.
• Comply with internal procedures and meet service performance standards.
• Work collaboratively within the team.
• Contribute to the team effort by sharing insurance knowledge.

Requirements

• Minimum five years of prior Commercial Insurance experience.
• Strong customer service skills.
• Excellent communication and diplomacy skills.
• Articulate, well organized, and focused.
• Goal-oriented and highly motivated.
• Ability to work independently and in a team environment.

Benefits

• Generous Paid Time Off.
• Paid parental leave and other leave options.
• Employee referral bonus program.
• Quarterly employee recognition program.
• Professional growth and development opportunities.
• Unique benefits such as Pet Insurance and Legal Planning.
• 401(k) matching and medical insurance.
• Inclusive work culture.
• Charitable efforts and community involvement.
• Top 10 property/casualty agency recognition.