Customer Support Executive - Remote

Overview

At Enviro Resource Management, we believe that sustainable farming is the backbone of a healthy planet. We are dedicated to supporting the agricultural community by providing free, expert consultancy services to farmers. Our mission is to bridge the gap between complex environmental regulations and practical, on-the-ground farming solutions, helping producers thrive while protecting our natural resources.

In Short

• Respond to inquiries via phone, email, and live chat with professionalism.
• Qualify incoming requests from farmers and schedule them with our specialist consultants.
• Build long-term rapport with agricultural clients.
• Guide users through our free tools and documentation.
• Collect and summarize farmer feedback.
• Maintain accurate records of all interactions in our CRM.

Requirements

• 1+ years in customer support or client relations; entry-level candidates encouraged to apply.
• Exceptional verbal and written English skills.
• A genuine interest in agriculture, environmental science, or sustainability.
• Proficiency with CRM tools like HubSpot or Salesforce.
• Self-motivated with a quiet home office setup and high-speed internet.

Benefits

• Feel good knowing your daily tasks contribute to a more sustainable food system.
• Work from anywhere in the US.
• Join a team that values your input and is passionate about environmental impact.