Product Education Manager - Remote

Overview

The Product Education Manager (PEM) is responsible for onboarding and providing continued education to customers, playing a critical role in driving the adoption of Entrata’s platform.

In Short

• Onboard and educate customers on Entrata's platform.
• Drive product adoption through effective training.
• Create engaging and effective training materials.
• Improve end user experience.
• Motivate customers to retain information.
• Work as part of the Product Education team.
• Deliver world-class training sessions.
• Engage with a diverse range of customers.
• Contribute to crafting better living experiences.
• Support the mission of Entrata in property management.

Requirements

• Proven experience in customer education or training roles.
• Strong communication and presentation skills.
• Ability to create engaging training content.
• Experience with product adoption strategies.
• Creative and enthusiastic approach to training.
• Ability to work with diverse teams and perspectives.
• Strong organizational skills.
• Adaptability to changing environments.
• Passion for improving customer experiences.
• Understanding of property management software is a plus.

Benefits

• Work with a global team of over 2200 members.
• Opportunity to influence customer experiences.
• Engage in a culture of transparency and innovation.
• Access to ongoing professional development.
• Be part of a company recognized for excellence.
• Flexible work arrangements.
• Competitive salary and benefits package.
• Contribute to a mission-driven organization.
• Work in a supportive and inclusive environment.
• Opportunities for career advancement.