SaaS Account Manager - Remote

Overview

We’re now looking for a driven and client-focused Account Manager to join our team and support our growing portfolio of clients in the banking and finance sector.

In Short

• Build strong, long-term relationships with assigned clients in the banking and finance industry
• Understand client goals, challenges, and KPIs to help them succeed using our platform
• Proactively identify upsell and cross-sell opportunities
• Manage client renewals and contribute to reducing churn
• Coordinate with Product, Support, and Customer Success teams to ensure seamless onboarding and ongoing satisfaction
• Deliver platform training, updates, and business reviews
• Monitor client usage and engagement data to drive value and adoption

Requirements

• 1–3 years of experience in Account Management, Customer Success, or Sales within a SaaS company
• Experience or strong interest in the banking and financial services sector
• Excellent communication and relationship-building skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple accounts with a proactive, organized approach
• Comfortable in a fast-paced, evolving environment
• Fluent in English (spoken and written); additional languages are a plus

Benefits

• Opportunity to work with a growing portfolio of clients
• Dynamic and fast-paced work environment
• Professional development opportunities
• Collaborative team culture