Director of Client Delivery - Remote

Overview

The Director of Client Delivery at Ensemble Health Partners is responsible for leading the delivery of technology-enabled revenue cycle management solutions to healthcare clients, ensuring exceptional customer experiences and fostering a culture of innovation.

In Short

• Lead client delivery for revenue cycle management solutions.
• Focus on customer obsession and exceeding client expectations.
• Encourage innovation and embrace new ideas.
• Drive high performance and excellence in execution.
• Support professional development and certification for associates.
• Promote a collaborative and growth-oriented culture.
• Recognize and reward exceptional employee performance.
• Ensure compliance with equal employment opportunity policies.
• Provide reasonable accommodations for individuals with disabilities.
• Foster sincere relationships with clients and associates.

Requirements

• Experience in revenue cycle management or healthcare consulting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to innovate and embrace emerging technologies.
• Commitment to professional development and growth.
• Understanding of healthcare finance and operations.
• Ability to drive results and exceed performance metrics.
• Dedication to customer satisfaction and service excellence.
• Knowledge of compliance and regulatory requirements in healthcare.
• Proficiency in managing client relationships.

Benefits

• Comprehensive benefits package for physical, emotional, and financial health.
• Professional certification and tuition reimbursement opportunities.
• Quarterly and annual recognition programs.
• Collaborative and innovative work culture.
• Flexible work arrangements promoting work-life balance.
• Investment in associate growth and development.
• Supportive environment for career advancement.
• Commitment to diversity and inclusion.
• Access to well-being programs and resources.
• Recognition as a top workplace for remote work.