Operations Manager | Home Office - Remote

Overview

As an Operations Manager at Enpal, you will support customers from contract signing to the successful commissioning of their heat pump, ensuring a smooth installation process and high customer satisfaction.

In Short

• Support customers from contract to commissioning.
• Plan and organize installation processes.
• Act as a central interface between customers, internal teams, and external partners.
• Ensure high customer satisfaction and quality management.
• Work structured, independently, and solution-oriented.
• Communicate effectively and find solutions proactively.
• Experience in customer contact is a plus.
• Remain calm under pressure and in stressful situations.
• Enjoy working in a dynamic and fast-growing environment.
• Be part of a motivated and diverse team.

Requirements

• Independent and organized work ethic.
• Strong communication skills.
• Experience in customer service.
• Ability to handle stress and pressure.
• Team-oriented with a proactive approach.

Benefits

• Work in Germany's first green unicorn.
• Hybrid working model with flexible hours.
• Modern office with various amenities.
• Legendary team spirit and unforgettable team events.
• Strong feedback culture for personal growth.