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Operations Manager - Home Office - Remote

Posted 10 weeks ago
Customer Service
Full Time
Germany
above average + commission

Overview

As an Operations Manager at Enpal, you will be responsible for overseeing customer support from contract signing to successful installation of heat pumps, ensuring a smooth process and high customer satisfaction.

In Short

  • Support customers from contract to installation
  • Plan and organize installation processes
  • Act as a liaison between customers, internal teams, and external partners
  • Ensure high levels of customer satisfaction and quality management
  • Work independently and remain calm under pressure
  • Flexible working options including remote work
  • Receive modern equipment for optimal performance
  • Attractive base salary plus commission
  • Opportunities for growth and development
  • Be part of a diverse and dynamic team

Requirements

  • Experience in customer contact
  • Strong communication skills
  • Ability to work organized and independently
  • Proactive and solution-oriented mindset
  • Resilience and ability to handle stress
  • Enjoy working in a fast-growing environment
  • Team player with a passion for making an impact

Benefits

  • Hybrid working model and flexibility
  • Top-notch equipment provided
  • Above-average salary plus commission
  • Office perks like snacks and relaxation spaces
  • Comprehensive onboarding process
  • Growth and learning opportunities
  • Strong company culture and team spirit
Enpal B.V logo

Enpal B.V

Enpal B.V. is on a mission to make solar energy accessible to everyone, aiming for a solar panel on every roof, a storage unit in every home, and an electric car in every garage. The company simplifies the process of adopting solar energy by offering rental solutions for solar panels, energy storage, and charging stations, all bundled with an affordable green electricity tariff. As Germany's first green unicorn and the fastest-growing energy company in Europe, Enpal is committed to driving the transition to sustainable energy. The company fosters a dynamic work environment that encourages personal and professional development, teamwork, and a strong sense of community, while also prioritizing diversity and inclusion in the workplace.

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