Patient Experience Coordinator - Remote

Overview

Ennoble Care is seeking a full-time Patient Experience Coordinator to ensure high-quality care services while working remotely. This role involves managing communication between clinicians, staff, and patients to achieve healthcare goals.

In Short

• Work remotely supporting the Voorhees, NJ office.
• Responsible for high-quality patient care services.
• Coordinate with clinicians and staff to reach healthcare goals.
• Document patient communications accurately.
• Manage compliance with care management programs.
• Utilize technology for communication and documentation.
• Provide excellent customer service to patients.
• Support caregivers and families effectively.
• Work collaboratively with cross-organizational teams.
• Adhere to documentation protocols and best practices.

Requirements

• Comfortable with extensive phone communication.
• Compassionate and empathetic towards patients.
• Ability to document tasks accurately and timely.
• Multitasking skills in a fast-paced environment.
• Proficient in Microsoft Office and electronic medical records.
• Knowledge of basic healthcare terms and principles.
• Positive attitude and willingness to learn.
• Team player with good organizational skills.

Benefits

• Medical, Dental, Vision, and supplementary benefits.
• Paid Time Off and Paid Office Holidays.
• 401(k) with up to 3% company match.
• Paid Sick Time and Referral Program.
• Payactiv: pay-on-demand for earned money.