Medicare Fronter Specialist - Fully Remote!

Overview

EngageCX is a virtual call center offering those dedicated to working from home options since 2009. As a Medicare Fronter Specialist, you will engage with inbound Medicare recipients interested in exploring available plans and benefits.

In Short

• Work from home as a Medicare Fronter Specialist.
• Engage with inbound Medicare recipients.
• Gather information and assess caller's interest in Medicare plans.
• Pre-qualify callers to ensure they meet essential criteria.
• Transfer interested and qualified individuals to licensed Medicare agents.
• Full-time hours available Monday through Friday.
• Compensation starts at $13.00 per hour during training.
• Earn $14.00 per hour after training.
• Must have a distraction-free work environment.
• Equipment requirements include a desktop PC or laptop with Windows 10 or 11.

Requirements

• Previous survey experience preferred.
• Friendly and professional demeanor.
• Excellent communication and call control skills.
• Knowledge of Windows applications and typing skills.
• Ability to manage multiple applications simultaneously.
• Pass a complete Felony and HIPAA background check.
• Must have a hardwired internet connection.
• Minimum 25 Mbps download speed required.
• Must provide photo ID and utility bill for residency verification.

Benefits

• Weekly direct deposits after payroll setup.
• Work from the comfort of your home.
• Flexible hours within specified timeframes.
• Opportunity to assist Medicare recipients.
• Supportive work environment.