Remote Otter LogoRemoteOtter

Bilingual Contractor Consultant - Remote

Posted 26 weeks ago
Customer Service
Full Time
USA
16.00 USD/hour

Overview

Join our work-from-home team as a Bilingual Contractor Consultant, engaging with Medicare recipients to assist them in exploring available plans and benefits.

In Short

  • Fully remote position.
  • Engage with Medicare recipients.
  • Must speak both Spanish and English fluently.
  • Full-time hours available, Monday to Friday.
  • Compensation of $16.00 per hour.
  • Requires a distraction-free work environment.
  • Knowledge of Windows applications is essential.
  • Must pass a background check.
  • Must reside in the USA.
  • Weekly direct deposits for payroll.

Requirements

  • Previous survey experience preferred.
  • Excellent communication and call control skills.
  • Ability to manage multiple applications simultaneously.
  • Clear and professional speaking voice.
  • Must have a secure and quiet workspace.
  • Must have a newer desktop PC or laptop with Windows 11.
  • Minimum 4.0 GB of RAM and 1 GB of physical memory.
  • Must use a wired internet connection.
  • Must have a noise-canceling headset and working webcam.
  • Must pass a complete Felony and HIPAA background check.

Benefits

  • Work from the comfort of your home.
  • Flexible working hours.
  • Weekly pay via direct deposit.
  • Supportive team environment.
  • Opportunity to assist others in understanding Medicare.
EngageCX logo

EngageCX

EngageCX is a virtual call center that has been providing work-from-home opportunities since 2009, previously known as ViaSource Source Solutions. The company specializes in connecting with Medicare recipients to assist them in exploring available plans and benefits. EngageCX emphasizes a friendly and professional work environment, offering flexible full-time positions with competitive compensation. The company is committed to maintaining high standards of customer service and requires its agents to have a distraction-free workspace and the necessary technical equipment to perform their duties effectively.

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