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Bilingual Medicare Fronter Specialist - Fully Remote!

Posted 13 weeks ago
Customer Service
Full Time
United States
$15.00 - $16.00/hour

Overview

EngageCX is looking for a Bilingual Medicare Fronter Specialist to work from home, assisting inbound Medicare recipients with their inquiries and pre-qualifying them for plans.

In Short

  • Work from home as a Bilingual Medicare Fronter Specialist.
  • Engage with inbound Medicare recipients.
  • Must speak both Spanish and English clearly.
  • Pre-qualify callers for Medicare plans.
  • Full-time hours available, Monday through Friday.
  • Compensation starts at $15.00 per hour during training.
  • Earn $16.00 per hour after training.
  • Receive a $500 hiring bonus after 90 days.
  • Must reside in the US.
  • Weekly direct deposits for payroll.

Requirements

  • Previous survey experience preferred.
  • Excellent communication and call control skills.
  • Distraction-free work environment.
  • Knowledge of Windows applications and typing skills.
  • Ability to manage multiple applications simultaneously.
  • Pass a complete Felony and HIPPA background check.

Benefits

  • Work from home flexibility.
  • Weekly direct deposits.
  • $500 hiring bonus after 90 days.
  • Training compensation at $15.00 per hour.
  • Full-time hours with set schedules.
EngageCX logo

EngageCX

EngageCX is a virtual call center that has been providing work-from-home opportunities since 2009, previously known as ViaSource Source Solutions. The company specializes in connecting with Medicare recipients to assist them in exploring available plans and benefits. EngageCX emphasizes a friendly and professional work environment, offering flexible full-time positions with competitive compensation. The company is committed to maintaining high standards of customer service and requires its agents to have a distraction-free workspace and the necessary technical equipment to perform their duties effectively.

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