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Client Operations Manager - Remote

Posted 5 weeks ago

Overview

The Client Operations Manager at EnergyHub will oversee a team of Coordinators, ensuring operational efficiency and exceptional client support in the energy sector.

In Short

  • Manage a small team of Coordinators.
  • Oversee day-to-day operations of client support.
  • Ensure effective project management support for program launches.
  • Maintain communication with stakeholders.
  • Develop operational best practices.
  • Foster a collaborative team culture.
  • Analyze and present key results to clients.
  • Build trust in external client relationships.
  • Gain expertise in EnergyHub services and offerings.
  • Support career development conversations within the team.

Requirements

  • 5-7+ years in commercial operations management.
  • Proven experience in managing and developing people.
  • Excellent communication skills.
  • Strong organizational and project management skills.
  • Analytical and creative mindset.
  • Ability to build trust in client relationships.
  • Experience with cross-functional teams.

Benefits

  • 100% paid medical for employees.
  • 401(k) with employer match.
  • Flexible schedule.
  • Casual work environment.
  • Education assistance program.
  • Gym subsidy.
  • Paid parental leave.
  • Free Citi Bike membership.

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