Client Operations Manager - Remote

Overview

The Client Operations Manager at EnergyHub will oversee a team of Coordinators, ensuring operational efficiency and exceptional client support in the energy sector.

In Short

• Manage a small team of Coordinators.
• Oversee day-to-day operations of client support.
• Ensure effective project management support for program launches.
• Maintain communication with stakeholders.
• Develop operational best practices.
• Foster a collaborative team culture.
• Analyze and present key results to clients.
• Build trust in external client relationships.
• Gain expertise in EnergyHub services and offerings.
• Support career development conversations within the team.

Requirements

• 5-7+ years in commercial operations management.
• Proven experience in managing and developing people.
• Excellent communication skills.
• Strong organizational and project management skills.
• Analytical and creative mindset.
• Ability to build trust in client relationships.
• Experience with cross-functional teams.

Benefits

• 100% paid medical for employees.
• 401(k) with employer match.
• Flexible schedule.
• Casual work environment.
• Education assistance program.
• Gym subsidy.
• Paid parental leave.
• Free Citi Bike membership.