Care Coordinator/LPN - Remote

Overview

Empassion is focused on improving the experience and lowering costs for seniors at end of life, providing palliative and hospice care for seniors with serious illness.

In Short

• Join a hybrid remote/in-person company with headquarters in NYC.
• Work within the contact center interfacing with patients, providers, and families.
• Manage day-to-day functions including educating patients and scheduling appointments.
• Handle clinical files and enter notes into the systems.
• Provide empathetic support and ensure patients receive necessary care.
• Be part of the Central Operations team.
• Receive in-depth training and resources for success.
• Communicate regularly with the team via Zoom and Slack.
• Focus on delivering superior outcomes for clients.
• Work in a rapidly growing company across 44 states.

Requirements

• Deep healthcare and clinical experience.
• Experience in a contact center environment.
• Strong multitasking skills.
• Empathetic communication skills.
• Ability to work asynchronously and adapt to remote communication.

Benefits

• In-depth training provided.
• Opportunity to make a significant impact in healthcare.
• Work in a supportive team environment.
• Flexible work arrangements.