Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team, ensuring customers receive exceptional service while assisting with equipment inspections and maintenance.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Answer customer inquiries and educate them about services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Drive a forklift (certification provided).
• Participate in ongoing education through U-Haul University.
• Receive a $100 hiring bonus and a $300 cash bonus upon certification.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting 50 lbs.
• Willingness to work in environments with safety risks.
• Commitment to a nicotine-free workplace.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.