Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they receive exceptional service while managing equipment inspections and rentals.

In Short

• Work as part of a supportive team.
• Assist customers inside and outside U-Haul centers.
• Use technology to manage rentals and inventory.
• Inspect and maintain equipment.
• Prepare rental invoices and accept returns.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Receive on-the-job training and certifications.
• Enjoy various employee benefits and bonuses.
• Work in a physically demanding environment.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding role.
• Willingness to participate in safety training.
• Strong communication skills.
• Customer service experience preferred.
• Ability to work flexible hours.
• Commitment to a healthy work environment.
• Must not use nicotine products if in specified states.
• Positive attitude and team player.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance and legal program benefits.
• Employee discounts on various products and services.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and wellness programs.
• 24-hour physician access for kids.
• Critical illness and accident insurance options.
• LifeLock Identity Theft Protection.