Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the position of Customer Service Representative, where you will assist customers and ensure they receive exceptional service.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone technology to manage rentals.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and manage equipment returns.
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Receive on-the-job education and training.
• Enjoy a $100 hiring bonus and additional bonuses upon certification.
• Opportunities for career advancement and benefits.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to learn and use new technology.
• Strong communication skills.
• Team-oriented mindset.
• Ability to handle customer inquiries and issues.
• Flexibility to work various shifts.
• Commitment to a healthy work environment.
• Willingness to comply with nicotine-free hiring practices.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program.
• Employee Stock Ownership Plan (ESOP).
• Gym reimbursement and other wellness programs.
• Discounts on various products and services.
• 401(k) Savings Plan.
• 24-hour physician access for children.
• Identity theft protection services.